Your privacy is important to you and to us. We firmly believe your business is no one else's. Therefore, Arctern ensures and promises to help its customers retain their privacy when they take advantage of the innumerable facilities the website has to offer.
In order to efficiently pursue this step in protecting your privacy, Arctern follows different principles in accordance with worldwide practices for customer privacy and data protection.
NOTICE We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you ask us for more information, schedule a conversation with one of our consultants, create a Registration or Login ID on the site, or subscribe for additional information, or order email newsletters. We use your Personal Information for four primary purposes:
CONSENT If you choose not to register or provide personal information, you can still use most of Arctern.com But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Arctern products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to eceive marketing messages from Arctern.
Arctern occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
SECURITY Arctern has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above, or as otherwise required by law. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Arctern's systems or those of its subsidiaries and affiliates or agents. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so please do not share these with others if and when we provide you such login privileges. ENFORCEMENT If for some reason you believe Arctern has not adhered to these principles, please notify us by email at privacy@arctern.com and we will do our best to determine and correct the problem promptly. Be certain, the words Privacy Policy are in the Subject line. WHAT WE DO WITH THE INFORMATION YOU SHARE When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) or services you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Arctern will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Arctern or the site; (b) protect and defend the rights or property of Arctern and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Arctern, its Websites, or the public. Arctern shall have the right at any time to change its policies above as necessary.